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Erda Luxury Facial Collection
Your order will be delivered in 2-5 business days, depending on where you are located. While we make our best efforts, we cannot guarantee overnight delivery if there are delays with Courier Post. It may also take a little longer for addresses in rural areas. Please ensure you choose a delivery address where someone will be available to as we are not liable for parcels that have been stolen.
We will process your order as soon as possible within standard business hours. Please note that stated delivery time is estimated for within business hours and does not include any time for processing your order. We will email you a confirmation once your order has been shipped, which will include a link to your tracking page.
All stock is located in our Auckland warehouse. All orders are bubble wrapped for protection.
We are happy to offer free shipping in New Zealand on all orders of $100 or more.
Our shipping fees are fixed nationally. The fees are as follows:
|Deliveries within New Zealand|
|Postage||$99 and below||$100 and above|
RETURNS AND EXCHANGES
We are happy to exchange or replace any products ordered within 7days as long as they’re unopened/unused.
For orders within 30 days, any unopened/unused product can be exchanged with either a different product or store credit.